德国技术支持

关于这个机会

We are looking for a customer-oriented Technical Support Engineer to support machine vision projects across Germany and Europe. This role combines pre-sales technical consulting, application testing, customer support, and on-site troubleshooting. The ideal candidate should enjoy working closely with industrial customers and be comfortable balancing office-based technical work with frequent customer visits and business travel. Approximately:70% office / lab work and 30% customer visits & travel

你要做什么

• Collaborate with the sales team to provide technical support during the full sales cycle
• Design and recommend machine vision solutions including cameras, lighting, optics, software, and related components
• Conduct feasibility studies, lab testing, and proof-of-concept validation
• Deliver product demonstrations, technical presentations, and support at exhibitions or industry events
• Provide post-sales troubleshooting and technical support via email, phone, CRM, and remote tools
• Visit customer sites for installation support, debugging, and issue resolution
• Build long-term technical relationships with industrial customers and system integrators
• Support customers across Germany and occasionally other European regions

我们希望你

• Bachelor’s degree or technical diploma in:Electrical Engineering\Electronics\Automation\Mechatronics\or related technical disciplines
• Minimum 2+ years of experience in: Machine vision\ Industrial automation\ Technical support\ Field service engineering
• Hands-on experience with: Industrial cameras\Vision lighting\Optical systems / lenses\Vision software
• Strong troubleshooting and communication skills
• Customer-oriented and proactive working style
• Ability to work independently in a fast-paced environment
• Fluent German and English are mandatory (C1/C2 level)
• Preferred Background
• Candidates from the following industries or companies are highly relevant: Machine Vision\ Industrial Automation \ Robotics\ Smart Manufacturing\ Factory Automation\ Optical Inspection Systems

面试流程

马来技术经理 → 集团CTO → 德国技术负责人（待定）

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